Intranet System FAQ

Web Based CMS Intranet System

 

FAQs

 

Q: How does the Web Based Intranet System let me communicate with my employees?

 

A: Using the CMS Web Based Intranet System you can store company information, such as processes and procedures, post company events to the calendar, post newsworthy articles to the news site, and share valuable contact information, such as names, addresses and phone numbers, with your staff both on and offsite.

 

You can use the Intranet to build a library of valuable resources for your employees, sales staff and even your corporate partners if you choose to give them access.

 

Q: Can I use the Web Based Intranet System as a Corporate Knowledge Repository?

 

A: The Document Manager feature of the Web Based Intranet System lets you create hierarchies of folders and documents just like any other file share, so you can create libraries of knowledge for corporate processes, company information, case information or anything else you choose.

 

      It’s a great way to disseminate training to your staff. Use it to store training videos and other training materials that any employee can access, from home, on the road, or in the office.

 

Q: Is it easy to find information on the Web Based Intranet System

 

A: The Web Based Intranet System search capability makes it easy to find and retrieve information.

 

Q: Can I publish newsworthy information to employees via the Web Based Intranet System?

 

A: Using the Web Based Intranet System’s News Manager feature, you can keep employees up to date with late-breaking and newsworthy information. You can avoid mailbox clutter and get rid of those large distribution lists that clog up the email system and consume precious storage resources with large attachments. By posting information for company wide distribution via the News Manager, employees will be able to easily find and read relevant company information whenever they choose.

     

Q: What information will the Web Based Intranet System help me manage?

 

A:  The Web Based Intranet System will help you manage any files or folders, information or news articles that are appropriate for distribution or for viewing by the company as a whole. The Calendar feature lets you publish events such as the company picnic, corporate meetings and training classes. The Contact Manager gives employees access to your corporate contacts, including names, addresses, email addresses and phone numbers. The Document Manager feature lets you provide an entire online library of knowledge resources to your employees.

 

Q: Who can post new items to the Web Based Intranet System?

 

A:  Only those with administration privilege can publish articles to the News Manager. This creates an automatic protection filter for information that is being disseminated to the entire corporation. Anyone can send news information for consideration to the News Manager administrator.

 

Q: Can I use the Intranet to encourage discussion among employees on pertinent topics?

 

A:  The Web Based Intranet System Forum Manager lets you post topic threads for discussion. The Forum can be used for collaborative planning, corporate strategy planning or just sounding out employee ideas for the Holiday Party. Employees read others’ opinions and post their thread to the discussion. Managers can see how employees are thinking and what issues are hot in the company.

 

Q: Can remote users access the Intranet System and its resources, such as library documents and shared contacts?

 

A: Because it is web-based, remote users can access the information stored on the intranet in the same way they can access any other CMS resources. It is always available, anytime, anywhere to users with the appropriate login and access levels.  Because it is a password controlled intranet system, you are not exposing important company information to the internet.

 

Q:  In addition to Web Based Intranet System how else can CMS help my organization?

 

A: CMS offers modules to support every aspect of your business. We offer the following modules:

 

·         Case Management System (CMS)

·         Investigation Case System

·         Collection Case System

·         Sales System

·         Project System

·         Letter System

·         Financial System

·         Intranet System